The Manager is Accountable
“Roger, the reason we are having this conversation is that I don’t believe your accountability on this project is clear. As the manager on the Phoenix project, you are accountable for the output of...
View ArticleHow to Start, as a New Manager, in the Company
Julia was accurate in describing her situation. She was a woman in a male dominated work environment, and now, she was the manager. Her team wasn’t downright hostile, but she would have to earn their...
View ArticleExpectations as Clear as Mud
“Most of the time, your team members will do exactly what is expected of them, if they could just figure out, what that is,” I explained. ”When you observe underperformance, look for the cause. It is...
View ArticleWhat Were They Thinking?
“I don’t understand,” Geoff began. “We had a meeting. I explained the new way things were going to be done. A couple of people asked questions. Everyone on the team agreed.” “And?” I asked. “And when I...
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